This Privacy Policy details how we handle, protect, and process your information when you interact with our shop, browse our collections, or use our digital services.
1. Information We Collect
Direct Order Inquiries
When you request an order or initiate a purchase on our shop interface, you voluntarily provide your name, item preferences, order quantities, and specified country.
Communication Data
If you opt to contact us or finalize an order via email or WhatsApp, we receive your email address, telephone number, and the corresponding chat or text histories.
Localization Preferences
To maintain an optimized global checkout experience, our platform automatically requests or detects your region or country selection (e.g., US, CA, GB, IN, etc.) via local storage and browser settings. This allows us to format accurate localized pricing and currency metrics.
2. How We Use Your Information
We use the personal information collected to:
- Process, compile, and finalize order summaries requested through our checkout paths.
- Facilitate secure order confirmation communications over chosen communication channels, including email and WhatsApp.
- Maintain accurate display settings, localized currency adaptations, and region-appropriate local configuration preferences.
- Deliver core application functionalities, such as calculating ecological impact summaries and populating rewards.
3. Data Sharing and Third-Party Platforms
Seedling does not sell or lease consumer profiles to third-party brokers. Data is explicitly shared only to fulfill your requests:
Communication Channels
Order inquiries are routed through standard email protocols or external systems managed by WhatsApp (Meta Platforms, Inc.) depending entirely on the routing option you choose during checkout.
Legal Compliance
We reserve the right to disclose relevant information if mandated by legal obligations, law enforcement parameters, or to prevent fraudulent purchase activities.
4. Data Retention and Storage
We store your preferences, such as your chosen location, locally on your device's browser memory via local storage elements to save your settings for future visits. General correspondence, email records, and transaction inquiries are securely retained only as long as necessary to fulfill consumer requests or satisfy financial audit standards.
5. Your Rights and Choices
Depending on your legal jurisdiction, such as GDPR in Europe or state regulations in North America, you may have the right to review, update, restrict, or request the total deletion of your personal data. You may clear your regional preferences at any moment by resetting your internet browser cookies and local storage cache.
6. Contact Our Privacy Office
For inquiries, data access requests, or privacy concerns, please contact our data team directly: